Services

About your meterAbout your meter Reading your meter If you want to check your monthly energy consumption, just follow these steps: Write down the date of the last reading by Luz del Sur that appears in your last bill. After a month, check the quantity that appears in your counter, where your energy consumption is registered in kilowatt-hour (kW). Repeat the operation one month later, and subtract the two quan...   see more

Free ClientsFree Clients If you are planning to install a big industry or company or you need a power increase, Luz del Sur offers a highly specialized customized service. Our main services offered are: Comprehensive solutions to electrical supply needs (financing, advisory, projects, construction, operation, maintenance, etc.) Dynamic and effective response to provide new supply or capacity extension...   see more

Power Cut Notice due to MaintenancePower Cut Notice due to MaintenanceLuz del Sur performs maintenance and renewal works periodically in our facilities in order to provide a better service to our customers.For this reason, we need to cut electric power eventually in some districts or sector, in pre-established dates and schedules.However, we make sure that each user receives, in a timely manner, an inset at home with detailed electric power cut s...   see more

Easy Payment TermsEasy Payment TermsDid you know that you could make an Extrajudicial Transaction? We want to help you If you have a debt of 3 or more months, you may take the easy payment terms by asking an Extrajudicial Transaction in any of our branch offices, with different payment alternatives.If your payment is in arrears for two months, you can avoid power cut by paying, at least, the matured debt befor...   see more

Reading your billReading your bill Details of your bill Since the most important thing for us is that you put your mind at ease, following you will find a practical guide that will teach you how to properly read your bill. (1) Number of power supply It allows us to quickly identify you throughout all our service systems. This number should be at hand at the m...   see more

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Automatic PaymentAutomatic PaymentIf you are a client of one of these banks: Crédito, Pichincha, Banbif, Scotiabank, BBVA or Interbank, you can request the automatic payment service (PAC). What does it consist of? The bank will automatically pay monthly bills for the supply that you define. It will not be necessary to go to a payment center or to be aware of the due date. Payments will be made monthly in a t...   see more

Branch OfficesBranch Offices Chosica Av. 28 de Julio 485 Horario de Atención Invierno y Verano Lunes a Viernes 08:15 - 17:00 Sábados (sólo para recepción de pagos) 08:15 - 13:00 Santa Anita Carretera Central km 1,esq. Av. L...   see more

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